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Contact us!

We’re here to help. Order issue or inquiry? Fill out this form!


If you’ve experienced an issue with a previous order, whether it’s a queen that arrived deceased, a queen that hasn’t mated successfully, a nuc or package that didn’t meet expectations, or any other concern or question, we want to hear from you.


Please fill out the form below with as much detail as possible so we can better understand the situation and work toward a resolution. Our goal is to make things right and ensure you feel taken care of.


Once your form is submitted, our team will review your concerns or questions and get back to you within 24–48 hours.


Thank you for giving us the opportunity to help! We appreciate your business and are committed to providing you with the best experience possible.

What is the issue?
Dead on Arrival
Lost Package/ Never Delivered
General Question or Inquiry

Feel free to contact us by emailing orders@honeybeegenetics.com or give us a call at (707) 449-0440.

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(707) 449-0440

Woodland, CA, USA

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