This Privacy Policy describes how Honey Bee Genetics (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website, www.honeybeegenetics.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

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For purposes of this Privacy Policy, "you" and "your" means you as the user of our Services, whether you are a customer, website visitor, or another individual whose information we may collect pursuant to this Privacy Policy.

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Please read this Privacy Policy carefully. It explains what information we collect, how we use it, and the limited circumstances under which it may be shared.

We may update this Privacy Policy from time to time to reflect changes to our business practices or applicable legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

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1. Information We Collect

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The information we collect depends on how you interact with our website and use our Services. Honey Bee Genetics collects personal information primarily when customers create an account or place an order.

Information that you directly submit to us through our Services may include:

• Basic Contact Details: Your name, mailing address, phone number, and email address.

• Order Information: Your name, billing address, shipping address, payment confirmation, email address, phone number, and details about the products you purchase.

• Account Information: Your username, email address, password, and other information necessary to create and maintain your customer account.

Our website is designed to collect and maintain this information for the purpose of processing orders, maintaining customer accounts, and providing the products and services you request.

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We do not intentionally collect customer information for unrelated purposes, such as targeted advertising, customer profiling, or marketing databases.

Some features of our Services require you to provide certain information directly. You may choose not to provide this information; however, doing so may prevent you from creating an account or completing a purchase.

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2. Information Received Through Third-Party Service Providers

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To operate our website and fulfill customer orders, certain information may be processed by third-party service providers. These providers may include:

• Website hosting and e-commerce platform providers that support our website and customer accounts.

• Payment processors that securely process customer payments.

• Shipping and delivery providers that receive the necessary customer information to deliver purchased products.

Payment processors may collect payment information, such as credit or debit card details and billing addresses, to process transactions and complete purchases.

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Any information handled by these providers is subject to their respective privacy policies and security practices.

We only use these services as necessary to operate our website, process customer transactions, and fulfill orders.

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3. How We Use Your Personal Information

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Honey Bee Genetics uses customer information for purposes directly related to operating our business and providing our products and services.

These purposes include:

• Providing Products and Services: Processing payments, fulfilling orders, arranging shipping and delivery, and providing customers with queen bees and bee packages.

• Managing Customer Accounts: Creating, maintaining, and managing customer accounts and providing secure login access.

• Order Communications: Sending order confirmations, shipping updates, and other communications directly related to customer purchases.

• Customer Support: Responding to questions or concerns regarding customer orders or accounts.

• Business and Legal Requirements: Maintaining necessary transaction records and complying with applicable legal, tax, and recordkeeping obligations.

We do not use customer information for unrelated marketing, promotional campaigns, targeted advertising, or behavioral tracking.

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4. Account Security

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If you choose to create an account through our website, you are responsible for maintaining the confidentiality of your login credentials.

We recommend that you do not share your username or password with anyone else. If you believe your account has been accessed without your authorization, please contact us so that we can take appropriate steps to protect your account.

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5. Cookies and Website Functionality

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Like many websites, our Site may use essential cookies or similar technologies to support basic website functionality.

These technologies may be used to maintain customer login sessions, remember shopping cart contents, and allow customers to complete purchases.

We use these technologies only as necessary to support the operation and functionality of our website. We do not intentionally use cookies to create customer advertising profiles or conduct behavioral advertising.

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Most internet browsers allow you to manage or disable cookies through browser settings. Please keep in mind that disabling certain cookies may affect your ability to log in, use your shopping cart, or complete purchases.

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6. How We Disclose Personal Information

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Honey Bee Genetics does not sell, rent, or trade your personal information.

We only disclose customer information when reasonably necessary to provide our Services, fulfill customer orders, or comply with applicable legal requirements.

This may include sharing limited information with:

• Payment Processors: To securely process payments and complete transactions.

• Shipping Providers: To provide the shipping name, address, and other necessary information required to deliver your order.

• Website and Hosting Providers: To maintain our website, customer accounts, and e-commerce functionality.

• Legal Authorities: When disclosure is required by law, regulation, or valid legal process.

We do not share customer information with advertising partners or marketing companies for unrelated promotional purposes.

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7. Data Retention

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We retain customer information for as long as reasonably necessary to maintain customer accounts, process and fulfill orders, maintain purchase records, and comply with applicable legal and tax requirements.

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Customer account information may be retained while an account remains active. Order information may be retained for the period necessary to satisfy applicable business, legal, and recordkeeping obligations.

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When information is no longer reasonably necessary for these purposes, we will take appropriate steps to securely delete or dispose of it, subject to applicable legal requirements.

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8. Data Security

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We take reasonable administrative and technical measures to protect customer information from unauthorized access, use, alteration, or disclosure.

We work to ensure that customer order and account information is handled responsibly and that appropriate safeguards are used by the service providers supporting our website.

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However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

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9. Your Privacy Rights

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Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

• Requesting access to the personal information we maintain about you.

• Requesting corrections to inaccurate personal information.

• Requesting deletion of your personal information, subject to applicable legal requirements.

• Requesting information about how your personal information is collected, used, and disclosed.

• Requesting a copy of certain personal information we maintain about you.

To exercise any applicable privacy rights, please contact us using the information provided in Section 12.

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We may need to verify your identity before processing certain requests.

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10. California Residents

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If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where applicable.

These rights may include:

• The right to know what personal information we collect about you.

• The right to request access to specific personal information.

• The right to request correction of inaccurate information.

• The right to request deletion of personal information, subject to applicable exceptions.

• The right to know whether personal information is disclosed to third parties.

• The right to opt out of the sale or sharing of personal information.

• The right not to be discriminated against for exercising your privacy rights.

Honey Bee Genetics does not sell personal information or share personal information for cross-context behavioral advertising.

We collect and use personal information primarily to maintain customer accounts, process orders, and fulfill purchases.

California residents may submit privacy-related requests using the contact information provided in Section 12.

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11. Children's Privacy

Our website and Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

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12. Contact Us

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If you have questions about this Privacy Policy, wish to request access to your personal information, or have concerns about how your information is handled, please contact us:

Honey Bee Genetics

Website: www.honeybeegenetics.com

Email: orders@honeybeegenetics.com

Phone: (707) 449-0440

Mailing Address: 23011 County Road 103, Woodland, CA 95776

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Thank you for choosing Honey Bee Genetics. We appreciate your business and are committed to respecting and protecting your privacy.